About My TWC®
Charter Communications, Time Warner Cable and Bright House Networks are now one company, and soon you’ll get to know us by the name Spectrum. This app is for customers in the former Time Warner Cable service area. Use My...
Charter Communications, Time Warner Cable and Bright House Networks are now one company, and soon you’ll get to know us by the name Spectrum. This app is for customers in the former Time Warner Cable service area.
Use My TWC® mobile app to manage your account and services, including review and pay your bill, get detailed billing information, check and troubleshoot equipment, manage your service/technician appointments and access Home Phone voicemail.
Billing
- View your bill summary and account information, real-time payment history and recent activity, as well as past statements
- Pay your bill using a credit card, debit card, checking account or savings account *
- Setup recurring payments using AutoPay. Simply go to Billing and enroll in AutoPay today!
- Set paperless billing preferences
Troubleshooting
- Activate your new set-top-box, modem & Digital Adapter
- Check equipment status and troubleshoot service issues
Services
- Check your full list of existing services and equipment
- Add or upgrade Time Warner Cable services right from the app
Appointments
- View/reschedule/cancel your service appointments
- Manage your appointment notifications directly in the app when you have a scheduled service appointment!
VoiceZone®
- Receive notifications for new phone voicemails
- Listen to and manage your phone voicemail
- Use Call Forwarding to forward your phone when you¹re on the go
Contact Us
- Use Virtual Assistant to get answers about your TWC services.
- Schedule a call-back using Talk to TWC. You don¹t need to wait on hold, we¹ll connect you with an agent when you’re available.
- Chat lets you text chat with a live representative for help on all your service questions.
Other Features
- Find TWC WiFi® Hotspots near you
- Find TWC Stores near you
- Access the TWC Channel Guide
*Hawaii customers cannot make payments with checking and savings accounts
Previous Versions
Here you can find the changelog of My TWC® since it was posted on our website on 2013-08-21 22:58:48.
The latest version is 7.2.1 and it was updated on 2024-04-19 23:45:55. See below the changes in each version.
My TWC® version 7.2.1
Updated At: 2019-06-04
Changes: ・With every app update, we fix bugs to bring you a better experience.
My TWC® version 6.7.7
Updated At: 2018-01-11
Changes: • As always, we're working to improve your experience by fixing bugs.
My TWC® version 5.17.28
Updated At: 2016-08-09
Changes: Minor enhancements & bug fixes
My TWC® version Varies with device
Updated At: 2013-05-21
Changes: Several fixes and updates
Disclaimer
External Download
We do not host My TWC® on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Galad and passed their terms and conditions to be listed there. We recommend caution when installing it.
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